ملخص الوظيفة

The Visitor Services Assistant supports the day-to-day operations of Visitor Services by coordinating tours, responding to visitor inquiries, maintaining visitor statistics, providing administrative support, and assisting with special visits and events. The role requires excellent communication skills, strong organizational abilities, and a commitment to providing high-quality service to visitors.

Responsibilities

• • Communications & Customer Relations – Assist and respond to visitor inquiries
  • Tour Booking and Coordination
  • Managing statistics and maintaining accurate data
  • Administrative Support – Update, create and maintain database, support the Visitor Services projects and activities
  • Conduct tours as required
  • Support events and activities as needed

Qualifications

• • Excellent written and spoken English and Hebrew.
  • Additional proficiency in Arabic and/or Russian is an advantage.
  • Strong customer-service and communication skills.
  • Excellent organizational and administrative abilities.
  • Strong attention to detail and accuracy.
  • Ability to manage multiple priorities in a dynamic environment.
  • Good working knowledge of Microsoft Word and Excel.
  • Ability to work independently and as part of a team.

Qualities

• • Friendly, professional, and service-oriented.
  • Proactive, creative and adaptable.
  • Comfortable working with visitors from diverse backgrounds.
  • Able to multitask, take initiative and work under pressure.